Help Center

Everything you need to know about GenToolz services

1. How do I access the tools?

Once you purchase a membership, the tools will appear on your User Dashboard. Click on the tool's "Access" button to see the login details or direct access link provided by the admin.

2. Is there a download limit?

Limits vary by tool. For example, Envato Elements typically has a 20-download per day limit on shared accounts to ensure stability for all users.

3. Can I upgrade my plan?

Yes! You can purchase additional single tools or bundles at any time. New memberships will be added to your account instantly.

4. What if a tool link is not working?

Shared accounts occasionally hit temporary blocks. If a link isn't working, please open a Support Ticket from your panel, and our team will refresh the access within 2-4 hours.